How do I cancel my Pre-Authorized Debit (PAD)?

You may cancel your PAD authorization at any time, subject to providing 21 day notice. Simply contact our office at 780-990-1000 or email

You have certain recourse rights if any debit does not comply with the PAD agreement. For example, you have the right to receive reimbursement for any debit that is not authorized or is not consistent with the PAD Agreement. To obtain more information on your recourse rights, contact your financial institution or visit


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