How are agencies evaluated?

Funding applications are reviewed by Focus Area Volunteer Impact Councils or Impact Committees, which are made up of knowledgeable and experienced individuals from diverse backgrounds who are well informed about our work and contribute valuable expertise and insights into the investment decision-making process.  Each Impact Council is co-chaired by a community member and a United Way representative.

Applications are reviewed with the following criteria:

  • Alignment with United Way Priorities – does the program continue to fit with United Way priorities as determined by the changing needs of the region?
  • Organizational Stability – is the agency positioned, financially and structurally, to leverage United Way resources effectively and efficiently?
  • Program Effectiveness – did the agency deliver on agreed-upon results and did they demonstrate positive impact in the community?
  • Accessibility – is the program or initiative accessible to those it intends to serve and/or have steps been taken to address barriers?
  • Resource Management – does the agency review financial statements on a regular basis and did they submit to an audit or review engagement in the past year?
  • Need for Funding – does the agency demonstrate a practical need for United Way dollars and is the proposed budget realistic?
  • Agency Support for United Way of the Alberta Capital Region – has the agency helped to promote United Way of the Alberta Capital Region and have they adhered to relevant policies and procedures?
  • Follow-Up from Previous Report Recommendations – has the agency addressed outstanding items identified by United Way staff and/or volunteer committees from past reviews?

Once approved for funding, Agencies report to United Way and meet with United Way representatives annually to ensure that the above criteria are maintained.

United Way has a new 3-year Community Investment Strategy (2018-2021), which streamlines our agenda and focuses our efforts on seven, more clearly defined, desired results. 

These include:

  • Children have age appropriate skills and development in the early years (birth-5 years).
  • Children and youth have the community supports they need to succeed in school.
  • Individuals have the capacity to obtain and retain employment that provides for basic economic security.
  • People have the knowledge, skills and resources needed to attain financial stability.
  • People are able to access and maintain their basic needs.
  • Individuals and families have access to comprehensive mental health supports.
  • Individuals and families can access a network of community supports to address their needs.


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